How can we help you?
Search our knowledge base or reach out to our engineering team for specialized assistance with your software supply chain.
Browse by Category
Find specialized resources for every stage of your journey.
Getting Started
Learn the basics of Li'nage Cloud, from account setup to your first project ingestion.
Ingestion & CI/CD
Connect your repositories, set up CLI tools, and automate supply chain tracking in your pipeline.
Visual Intelligence
Master the 3D Dependency Graph, Impact Analysis, and Risk Heatmaps to secure your ecosystem.
Security & Compliance
Configure audit logs, RBAC policies, and vulnerability monitoring for enterprise-grade governance.
Billing & Account
Manage your organization subscriptions, usage quotas, and enterprise seat licensing.
API & Developers
Explore our comprehensive API documentation and SDKs for custom integrations and reporting.
Need direct assistance?
Our support engineering team is composed of security experts and software architects ready to solve your most complex supply chain issues.
Enterprise Priority Support
Direct access to our senior engineering team via dedicated Slack channel or priority ticket queue. Included with all Enterprise plans.
General Support
For bug reports, billing inquiries, and feature requests. Our global team is available 24/5 to assist with your Li'nage Cloud experience.
Frequently Asked Questions
Q:How does Li'nage Cloud handle sensitive data in my source code?
Li'nage only ingests metadata related to your software supply chain (dependencies, API endpoints, and architectural patterns). We never store your raw source code. All ingestion is done via our hardened engine which can be configured to filter out any sensitive internal paths.
Q:Can I use Li'nage with private GitHub Enterprise or GitLab instances?
Yes. Li'nage Cloud supports self-hosted CI/CD runners and private VCS instances. Enterprise customers can utilize our secure gateway to bridge on-premise infrastructure with our visual intelligence platform.
Q:What is the 'Impact Analysis' metric and how is it calculated?
Impact Analysis (or 'Blast Radius') calculates the downstream dependencies of any given component. If you update a core library, Li'nage identifies every application and service that will be affected, helping you prioritize regression testing and avoid breaking changes.
Q:Does Li'nage support OpenTelemetry and OpenAPI specifications?
Absolutely. Li'nage can ingest OpenAPI definitions to map your service mesh and correlate them with OpenTelemetry traces to provide a live view of your software supply chain in production.
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All systems operational. Global ingestion engine running at 100% capacity.