Knowledge Base

Frequently Asked Questions

Everything you need to know about Li'nage Cloud—from getting started to enterprise deployment. Can't find your answer? Our support team is always ready to help.

Getting Started

4 questions

Li'nage Cloud is a software supply chain intelligence platform that provides deep visibility into your dependencies, APIs, and architecture. Unlike traditional dependency scanners that produce flat lists, Li'nage creates an interactive 3D graph visualization that shows relationships, impact paths, and risk propagation across your entire software ecosystem.

Those tools focus on vulnerability detection—they scan packages against CVE databases and alert you to known issues. Li'nage complements these by providing the context layer: organizational visibility (which of your 50 services uses this vulnerable package?), impact analysis (if we upgrade this library, what breaks?), and architecture intelligence.

The quickest path is: 1) Create a free account, 2) Install our CLI with `npm install -g @linage/cli`, 3) Run `linage ingest` in any project directory. Within minutes, your dependency graph appears in the dashboard.

Yes. Our free tier includes up to 3 projects, 1 workspace, and access to the 3D dependency graph with basic analytics. This is a genuine production-ready tier, not a limited trial—you can use it indefinitely.

Security & Privacy

5 questions

No. Li'nage Cloud only processes metadata: manifest files (package.json, requirements.txt, go.mod), lock files, and optionally API specifications. We never clone your repository or store source files.

All data is stored in Azure data centers. Data is encrypted at rest using AES-256 and in transit using TLS 1.3. We maintain logical isolation between tenants.

Li'nage Cloud is built according to SOC 2 Type I principles with Type II certification in progress. We incorporate controls from ISO 27001 and follow OWASP security guidelines throughout development.

Absolutely. You can delete individual projects through the dashboard. Full account deletion removes everything including audit logs after a 30-day grace period.

Never for commercial purposes. We use infrastructure providers necessary to operate the service. We do not sell data or use your dependency information for benchmarking without explicit consent.

Technical Capabilities

6 questions

We support major ecosystems: JavaScript/TypeScript (npm, yarn, pnpm), Python (pip, poetry, pipenv), Go (modules), Rust (Cargo), Java (Maven, Gradle), .NET (NuGet), Ruby (Bundler), and PHP (Composer).

The graph uses force-directed layout algorithms running on WebGL via Three.js. You can rotate, zoom, search, filter by risk level, and click any node to see its full dependency tree.

Yes, this is the recommended approach. Our CLI integrates with GitHub Actions, GitLab CI, Jenkins, and Azure DevOps. The basic integration is a single command: `linage ingest --project <name>`.

Blast radius analysis answers the question: 'If this component fails or changes, what else is affected?'. We traverse the dependency graph from a selected node, identifying all downstream consumers.

Currently, Li'nage focuses on supply chain intelligence. When you import vulnerability data (via integration or API), Li'nage enhances it with organizational context to speed remediation.

Yes. Every ingestion creates a versioned snapshot of your dependency state. You can view historical graphs, compare versions side-by-side, and track how your dependency tree has evolved.

Organizations & Teams

3 questions

Organizations are your top-level container. Within an organization, you can create multiple workspaces to group related projects (by team, by product line, by environment). Projects live within workspaces.

We support Owner (full control), Admin (project/workspace management), Member (view/ingest), and Viewer (read-only). Enterprise plans support custom roles with granular permission sets.

Yes. You can invite users by email to specific workspaces as Viewers or Members without giving them full organizational access.

Billing & Plans

3 questions

We offer tiered pricing based on number of projects and features. The Free tier includes 3 projects. Pro adds unlimited projects and API access. Max and Enterprise add custom integrations and SLA.

We accept all major credit cards via Stripe. For Enterprise customers, we also support invoicing with NET-30 terms and wire transfers. Pakistan-based customers can use local payment methods.

Yes, at any time through billing settings. If you exceed the free tier limits after downgrading, you'll retain read-only access to all data but cannot ingest new versions until you upgrade.

Troubleshooting

3 questions

Ensure you have the correct manifest and lock files in your project root. Run `linage debug` to see exactly what files the CLI detects.

The 3D graph requires WebGL. Ensure hardware acceleration is enabled in your browser settings. If you see 'context lost' errors, try filtering the graph to display fewer nodes.

Verify your API key is correctly configured. Check that the key has the required scopes for your operation (read vs write).

Want to go deeper?

Our Learning Center contains comprehensive guides on dependency analysis, supply chain security, and more.

Still have questions?

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